How to close multiple cases in salesforce

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If I go to a list view, select multiple cases via the tick boxes and click my custom button I get taken to the VF page as expected. However, once I change the status to Closed, make all the relevant field changes and click Save I am taken to a brand new Salesforce case that has been opened and closed immediately.

Close Cases –

Close Cases; Set Up More Features for Chat; Service Cloud Chat Cookies; … Working with Case Emails in Salesforce Classic; Clone Cases; Guidelines for Working with Cases; … Update Multiple Cases. Assign Cases. Share Cases. View the Case Milestones. Case Comments. Create and Edit Case Comments.

Create and Clone Cases; Solve and Close Cases; Email Customers in Salesforce Classic; Case History; Set Up Cases for Lightning Experience; Add Custom Components to Case Feed; Email Customers; Find, Attach, and Email Articles with the Case Feed Articles Tool; Create Send Actions for Email Approval Processes; Case Feed and Related Lists; Create …

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How to be successful with Salesforce?

Analyze what the needs of the users are, then design, test, and develop software that meets those needsDesign Salesforce solutions and create effective project plans. …Suggest new software upgrades for the customers’ existing apps, programs, and systems

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How to set auto response for case in Salesforce?

Select the File > Manage Rules & Alerts.In the Rules and Alerts dialog box, on the E-mail Rules tab, click New Rule.Under Start from a blank rule, click Apply rule on messages I receive and click Next.To reply to every email message you receive, leave the Step 1 and Step 2 boxes unchanged and click Next again.

How to capture case handle time in Salesforce?

Salesforce User updates a Salesforce object.Salesforce sends an outbound message to Talend ESB to notify object update.Talend ESB persists the notification message in an ActiveMQ queue.Talend ESB receives acknowledgement of successful persistence in ActiveMQ.Talend ESB answers with a successful acknowledgement back to Salesforce.

How to open a case in Salesforce support?

Grant login access to Salesforce support:From the Profile menu in the org where you’re experiencing the issue, click Settings.Click Grant Account Login Access.In the row for Support, select an Access Duration of at least one week.Click Save.

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